Frequently Asked Questions

BEFORE I BOOK MY CLASS

Where are your training locations?

We have many training locations across Victoria – find out more on our Venues page.

Does CPR need to be renewed every year?

Rich River First Aid recommends, as per WorkSafe Victoria’s Compliance code for First aid in The Workplace and the Australian Resuscitation Council guidelines, that resuscitation skills are renewed every 12 months. First aid skills should be renewed every 3 years.

Is cardiopulmonary resuscitation (CPR) included in the HLTAID011 Provide First Aid course?

Yes, CPR is included in all our Provide First Aid course options.

Does the HLTAID011 Provide First Aid course include asthma and anaphylaxis?

Yes, the HLTAID011 Provide First Aid course includes topics on asthma and anaphylaxis.

Is there an age limit to attend courses?

Yes. The minimum age to attend a course without an adult is 14 years, and children between 10 years and 13 years of age can attend accompanied by an adult. There is no maximum age.

I have a physical or intellectual disability, or a medical condition. Can Rich River First Aid support my participation in training?

Rich River First Aid will do everything we can to meet your individual needs. If you require assistance or have any questions about your participation in training, please contact us prior to booking or call our customer service team on 1300 046 381.

Some of our courses require students to complete cardiopulmonary resuscitation on the floor in order for a Statement of Attainment to be issued. Students will need to perform CPR (including strenuous physical compressions) while kneeling on the ground. A pillow can be used under your knees to perform these exercises, but they must be performed on the ground. If you can’t perform CPR on the ground you can still attend the course to learn first aid, but we won’t be able to issue you with a Statement of Attainment for the unit.

What is the difference between onsite and public training?

Onsite training can be conducted at your workplace/site/home at any time and can be further customised to suit your needs. This tends to be a preferred option when class sizes reach 8 or more.

Public training at one of our training venues may be a convenient option for smaller groups or individuals. We offer training 7 days a week, to be as convenient as possible.

How many First Aiders do you recommend are trained at my workplace?

In line with Worksafe Victoria guidelines, we recommend the following ratios for low and high-risk workplaces.

Low risk workplaces (offices, libraries and most retail shops, workplaces with low exposure to hazards):

  • one first aid officer for 10 to 50 employees
  • two first aid officers for 51 to 100 employees
  • an additional first aid officer for every additional 100 employees

Higher risk workplaces (those where employees may be exposed to hazards that could result in serious injury or illness that would require immediate medical treatment, which could include manufacturing plants, commercial kitchens, meatworks, motor vehicle and body panel workshops, medical research facilities, prisons and forestry operations):

  • one first aid officer for up to 25 employees
  • two first aid officers for 26 to 50 employees
  • an additional first aid officer for every additional 50 employees
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